Services

Services Inclusive of Villa Rate:

  • One (1) complimentary round trip airport transfer
  • Welcome drinks, cool towels and tropical fruit basket upon arrival
  • Welcome Balinese flower arrangements and daily fresh flowers from the gardens
  • Complimentary flower-filled baths can be arranged with advanced request
  • Daily housekeeping with linen and turn down service
  • Daily use of a chauffeur-driven, air-conditioned vehicle, seating six to seven people, is available for trips to nearby areas. Reasonable charges apply for excursions to further areas. Petrol is exclusive. Overtime fees applicable after eight hours use and will be noted in final invoice prior to check-out
  • Pre-arrival planning service for specific guest requirements
  • A selection of restaurant menus for delivery in addition to Hotel Tugu’s drinks and food menu is available for in-villa dining

Optional Guest Services:

  • Coordinate immigration VIP fast-track processing at airport upon arrival
  • Facilitate guest’s registration and, if required, assist with flight confirmations
  • Western contact person to assist in securing medical assistance or evacuation, in the event of an illness or accident
  • Assist in booking sports activities, tours, golf, cooking lessons and coordination of special dinners or events
  • Assist in booking baby-sitting service, yoga in-villa sessions, in-villa spa treatments and restaurant reservations.
  • Assist in coordinating traditional Balinese music and dance performances with advance notice
  • Assist in securing weekly family or individual memberships at nearby Canggu Club for access to gym, tennis, squash, pool, kids camp/activities, library and dining facilities prior to arrival